Important Information about Your Jonesboro ZIP Code

Monday, June 24 at 01:00 PM
Category: Arvest News

The United State Postal Service has added a new ZIP code – 72405 – in Jonesboro. If you are an Arvest customer who has been assigned this new ZIP code, please visit a nearby Arvest branch or call us at (866) 952-9523 to update your address with the new ZIP code.

As a reminder, Arvest will not contact you via telephone regarding this update. To report suspicious email messages, phone calls or text messages, please forward the message, or send a description of the call, to: reportfraud@arvest.com.

Arvest debit card purchases
Some Arvest debit card purchases require customers to enter their ZIP code. Here is what Arvest debit card customers need to know if they have been assigned the new 72405 Zip code:

  • Until affected customers contact Arvest to update their ZIP code to 72405, they should continue to use the 72401 ZIP code when making purchases. If customers enter the new 72405 ZIP code before contacting Arvest to update their information, purchases could be declined.
  • Once customers contact Arvest to update their ZIP code to 72405, it takes about 30 minutes for the update to be made in our systems.

Arvest credit card customers
Some Arvest credit card purchases also require customers to enter their ZIP code. Here is what Arvest credit card customers need to know if they have been assigned the new 72405 Zip code:

  • Affected customers can proactively update their ZIP code to 72405 by calling customer service at (800) 356-8085 or online at arvest.cardmanager.com.
  • Until affected customers update their ZIP code to 72405, they should continue to use the 72401 ZIP code when making purchases. If customers enter the new 72405 ZIP code before updating their information, purchases could be declined.
  • Once customers update their ZIP code to 72405, it takes about 30 minutes for the update to be made in our systems.
  • Additionally, addresses for Arvest credit card accounts are updated on a quarterly basis via an agreement with the United States Postal Service. If a ZIP code discrepancy is discovered during a quarterly review, we will update the address and notify customers via letter.

 

Tags: Arkansas, Locations
 

Arvest Provides More than 2.4 Million Meals

Tuesday, June 18 at 09:00 AM
Category: Arvest News

Arvest Bank launched its annual Million Meals initiative to fight hunger in the four-state region the bank serves two months ago. Today, the bank announced that with the help of customers and community members, it has exceeded the campaign goal by raising a record total of 2.4 million meals in the fight against hunger. This is the second consecutive year for a record total of meals raised.

Launched in 2011, Arvest’s Million Meals campaigns have raised a nine-year total of 16,068,971 meals, which includes more than $2.8 million in funds given directly to the bank’s dozens of local food partners.

This year’s campaign total of 2,468,873 meals was made possible through donations from the bank, Arvest associates, customers and community members through fundraisers, events and nonperishable food drives in all Arvest branches throughout April and May. With summer here, the success of the campaign is especially meaningful because many schoolchildren will be without the meals they ordinarily receive at school.

The bank’s decision to provide one million meals was based on the fact hunger is an issue in every community it serves. In 2017, 11.8 percent of American households were food-insecure, meaning they had difficulty at some time during the year providing enough food for all their members due to a lack of resources.

Tags: 1 Million Meals, Arkansas, Arvest, Kansas, Missouri, Oklahoma
 

New Location for Russellville, Ark., Branch

Monday, June 10 at 09:00 AM
Category: Arvest News

We would also like to take this opportunity to share some important information regarding our branch location in Russellville located at 209 W. Main Street. This location, including the Motor Bank located at 121 South Boulder Avenue, will be relocating to 815 N. Arkansas Ave, Russellville, AR, and our last day of business at the current location will be Wednesday, August 21, 2019. The Motor Bank location will close earlier, on August 7, 2019. Your account will automatically transfer to the new branch location so there is no need for you to take any action.

The new location will be open in August. Our lobby will be open 8:00 am to 6:00 pm, Monday-Friday and our drive-thru will be open 8:00 am to 6:00 pm Monday-Friday and 9:00am-1:00pm Saturday for added convenience. You will be able to conduct the same business, with the same excellent customer service, at any of our locations.

If you have any questions regarding the future servicing of your accounts, please contact Vanessa Zavala, Branch Sales Manager at Russellville Downtown, (479) 498-4892.

If you wish to comment on this proposed branch closing, you may file comments with the Officer in Charge of Consumer Compliance of the Federal Reserve Bank of St. Louis at P.O. Box 442, St. Louis, Missouri 63166. Comments should be received by the proposed closing date; however, please note that the Federal Reserve Bank does not have authority to approve or prevent the branch from closing.

If you have any questions, please call Mike Jacimore, Sales Manager, at (479) 573-1424.

 

*Updated 6/14/19 to reflect new date.
Tags: Arkansas, Locations
 

Severe Storms and Flooding Assistance Available

Wednesday, June 05 at 09:00 AM
Category: Arvest News

Arvest Bank has announced accommodations for our customers affected by the recent severe storms and flooding in many of the communities we serve. Because we understand the uncertainty caused by such conditions, including interruptions to income, we have established a Special Assistance Customer Care hotline for our customers who need help with their accounts or loans during this time.

If you have concerns about your accounts or ability to pay on a loan related to the recent severe storms and flooding, please call this dedicated line during normal business hours:

Arvest Special Assistance Customer Care: (877) 483-2940.

An associate will walk you through specific accommodations available to Arvest customers.

  • ARVEST MORTGAGE CUSTOMERS: Arvest is suppressing credit reporting, waiving late fees, helping with hazard claims and offering payment assistance including forbearance. In addition to calling (877) 483-2940, mortgage customers can visit our website to learn more about hazard claims and hardship assistance. Options will vary based on loan type and investor guidelines. 
  • PERSONAL LOANS (AUTO, HOME EQUITY, DEBT CONSOLIDATION, ETC.): Arvest is offering payment deferrals for existing loans based on situation and need. In addition, Arvest is presenting 0.0% APR consumer loan, waiving origination fees and extending the first payment due date. Affected customers are encouraged to call (877) 483-2940 to discuss options.
  • CONSUMER AND BUSINESS CREDIT CARD CUSTOMERS: Arvest is offering payment deferrals. Affected customers are encouraged to call (877) 483-2940.
  • CHECKING ACCOUNT HOLDERS: Arvest is refunding account insufficient funds and overdraft fees for qualifying customers, when applicable. To request these refunds, please call (877) 483-2940.
  • BUSINESS OR COMMERCIAL LOANS: Please contact your local Arvest banker for personalized assistance.

At Arvest we are committed to helping our customers through this challenging time. If you have questions about any of the above accommodations or your eligibility, please do not hesitate to call (877) 483-2940. 

Tags: Arvest, Lending and Financing
 

Arvest Bank Names Tim Hampel to Saline County Advisory Board

Tuesday, June 04 at 09:00 AM
Category: Arvest News

Arvest Bank announced that Tim Hampel of Benton will join the bank’s Saline County Advisory Board. Hampel is president and CEO of Supreme Fixture Co., Inc., N&S Mechanical, Supreme Custom Fabricators, Supreme Retail and Southwest Millwork.  

Hampel’s community involvement includes work with the Make-A-Wish Foundation and Big Brothers Big Sisters of central Arkansas. He also is director of a Christian youth camp that serves more than 100 teenagers in Lithuania. Hampel and his wife, Shelly, have two adult children and are members of North Side Church of Christ in Benton. 

“Tim has invested in the improvement of communities across Saline County for more than 30 years and it is that personal commitment and professional experience we value when seeking new board members,” said Phillip Partain, community bank president for Arvest Bank in Saline County. “This board is important to Arvest because these leaders help us ensure we are making the best decisions and pursuing the right opportunities for our customers and for the success of these communities.” 

Arvest’s Saline County Advisory Board was created in 2017 to help broaden and enhance the bank’s support of the community.  

Board members advise, support and serve as liaisons for the bank through relationships with local businesses and the community and serve a five-year term. 

Other members of the board include Grayling V. Hill, president of Hilbilt Sells Corp. and HilArk Industries of Benton; Lamont Cornwell, Jr., executive director of the Saline County Economic Development Corporation; Mark Middleton, president of CommerceCorp International, managing partner of MidCorp Investments and principal of Middleton, Inc.; Don Rhoads, president of Fleming Electric in Bryant and Michael Stewart, chief executive officer for Saline Health System in Benton. 

 

About Arvest

Arvest Bank, named by Forbes magazine as one of the “World’s Best Banks” for 2019, operates more than 270 bank branches in Arkansas, Oklahoma, Missouri and Kansas through a group of 14 locally managed banks, each with its own board and management team. These banks serve customers in more than 135 communities, with extended weekday banking hours at many locations. Arvest also provides a wide range of banking services including loans, deposits, treasury management, credit cards, mortgage loans and mortgage servicing. Arvest is an Equal Housing Lender and Member FDIC. 

About Arvest Wealth Management

Arvest Wealth Management offers wealth management, trust services and insurance products. Investments and Insurance Products: Not FDIC Insured, May Lose Value and Not Guaranteed by the Bank. Trust services provided by Arvest Bank.

Tags: Associates, Little Rock

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