Fake Caller ID Scams on the Rise

Thursday, April 18 at 01:00 PM
Category: Arvest News

Arvest Bank is alerting customers about criminals who are using phone calls to impersonate their banks and steal personal information.

“I’m calling from Arvest Bank. Someone’s been using your debit card ending in 2345 at XYZ Store. I’ll need to verify your Social Security number — which ends in 8190, right? — and full debit card information so we can stop this unauthorized activity...”

In this scam, the caller ID shows the name of your bank, and the caller knows some of your personal details. Does that mean it’s legit? No. It’s a scam — and scammers are counting on the call being so unsettling that you might not stop to check your bank statement.

These phone scams combine two scammer tricks: “spear phishing” and caller ID spoofing. In a phishing attempt, scammers may make it look like they’re from a legitimate company. When they call or email with specific details about you — asking you to verify the information in full (things like your Social Security number or address) — that’s called spear phishing.

What makes this scam even more tricky is caller ID spoofing. That’s when scammers fake their caller ID to trick you into thinking the call is from someone you trust.

Here’s how you can avoid these scam tactics:

  • Don’t assume your caller ID is proof of whom you’re dealing with. Scammers can make it look like they’re calling from a company or number you trust.
  • If you get a phone call, email, or text from someone asking for your personal information, don’t respond. Instead, check it out using contact info you know is correct.
  • Don’t trust someone just because they have personal information about you. Scammers have ways of getting that information.

If you gave a scammer your personal or Arvest account information, please contact us immediately by calling Customer Service at (866) 952-9523, or visit a branch. To report a suspicious email, phone call or text message, please forward the suspicious email to, or send a message to: reportfraud@arvest.com.

Please visit our Consumer Protection section for information on Identity Theft, fraud, scams and online threats.

 

Source: FTC

Tags: Fraud Alert
 

Arvest Bank Receives U.S. Small Business Administration Honor

Monday, April 15 at 08:00 AM
Category: Arvest News

The U.S. Small Business Administration (SBA) recently honored a group of lenders – including Arvest Bank – for their commitment to providing critical capital to South Central Region businesses in 2018.


The recognition was part of the annual Mid America Lender’s Conference (MALC), held April 8-10 this year in Corpus Christi, Texas.

Arvest was honored as the Arkansas District’s Impact Lender of the Year due to its strong and longstanding commitment to the SBA lending program. Arvest has topped Arkansas’ SBA lender list for the past five years, and in 2018, made 54 7(a) guaranty loans, totaling more than $21 million.

Additionally, since 2014, Arvest has supported small business in Arkansas with 321 loans totaling more than $104 million, which supported an estimated 3,000 jobs in the state.

“The impact of these high-achieving, dedicated lenders can be felt throughout our communities as they supply needed finding to entrepreneurs to start or expand small businesses and create good-paying American jobs that help strengthen our economy,” regional administrator Justin Crouse said in a news release issued by the SBA.

Tags: Arvest
 

A Spin on Spending - Weddings

Monday, April 15 at 08:00 AM
Category: Arvest News

You’ve said yes, now it’s time to plan the when and where, and who’s going to be there. The first step in planning the wedding of your dreams is to decide on the wedding location. Where you choose will help dictate the overall budget of the wedding and the size of the guest list.


There are a flurry of questions surrounding who to invite – like how much of your extended family should you add to the guest list? If you were a guest at a wedding, does this mean you should invite them to your wedding? Ultimately you should only invite the people who make you happy – and want to celebrate the start of your new life.

With the guest list in order, the next decisions are the dress, cake, catering, photographers, and everything in-between. Research indicates the average amount spent on a wedding in the central United States is estimated to cost $19,000, so begin saving as soon as possible. Be sure to take advantage of specialized credit card offers with low introductory rates and rewards such as Arvest Flex Rewards™ with your Arvest Credit Card. 

 

Tags: A Spin on Spending
 

3X Rewards at the Park and Online

Friday, March 29 at 02:00 PM
Category: Arvest News

 

Get some peanuts and earn some points. See the defending Texas League Champion Tulsa Drillers at ONEOK Field while earning 3X rewards points with your Arvest personal credit card. Points can be earned on eligible ticket, merchandise and concession purchases both at the ballpark and online now through the end of the season.

Purchase your tickets here*.

That's the amazing BONUS opportunity you enjoy as a valued Arvest credit card holder and Arvest Flex Rewards™ member. Turn your everyday purchases into something rewarding with points redeemable for cash back, statement credits, gift cards and more! 

If you have any questions or need additional information, visit your favorite Arvest Branch or call (800) 356-8085.

Disclosure: Earn 3x Arvest Flex Rewards points on eligible purchases made at participating merchants at ONEOK Field in Tulsa, OK and through the Tulsa Drillers’ official website between April 01, 2019 and September 30, 2019. Merchants are assigned a Merchant Category Code (MCC) based upon the merchant’s primary line of business. Purchases eligible for 3x rewards points are identified using the merchant’s MCC code. Purchases made at merchants who do not use one of the eligible MCC codes will not receive bonus points. Participating merchants are generally limited to those affiliated with Tulsa Drillers; third party vendors may or may not be included as part of this promotion. Tickets purchased through third parties are not eligible for 3x rewards. Purchases can be made by the primary cardholder or any additional cardholders on a single Card Account. Eligible purchases do NOT include fees or interest charges, balance transfers, cash advances, convenience check transactions, purchases of traveler’s checks, purchases or reloading of prepaid cards or purchases of other cash equivalents. Bonus points will be applied to your account within three billing cycles after your qualifying purchase. To be eligible for the bonus offer, the Card Account must be open and not in default as of the date the bonus points are applied. For complete details, ask an Arvest associate or go to arvest.cardmanager.com. Offer valid from April 1 through September 30, 2019.

 

* Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured  institution.

 

3X Reward Points at the Midland

Friday, March 29 at 02:00 PM
Category: Arvest News

Music, comedy or something in between - catch a show and earn some points! Earn 3X rewards points with your Arvest personal credit card on eligible ticket, merchandise and concession purchases both at the Arvest Bank Theater and on their website now through December 31, 2019.

Purchase your tickets here*. 

That's the amazing BONUS opportunity you enjoy as a valued Arvest credit card holder and Arvest Flex Rewards™ member. Turn your everyday purchases into something rewarding with points redeemable for cash back, statement credits, gift cards and more! 

If you have any questions or need additional information, visit your favorite Arvest Branch or call (800) 356-8085.


Disclosure: Earn 3x Arvest Flex Rewards points on eligible purchases made at participating merchants at Arvest Bank Theatre at The Midland in Kansas City, MO and through the Arvest Bank Theatre’s official website between March 20, 2019 and December 31, 2019. Merchants are assigned a Merchant Category Code (MCC) based upon the merchant’s primary line of business. Purchases eligible for 3x rewards points are identified using the merchant’s MCC code. Purchases made at merchants who do not use one of the eligible MCC codes will not receive bonus points. Participating merchants are generally limited to those affiliated with Arvest Bank Theatre at The Midland; third party vendors may or may not be included as part of this promotion. Tickets purchased through third parties are not eligible for 3x rewards. Purchases can be made by the primary cardholder or any additional cardholders on a single Card Account. Eligible purchases do NOT include fees or interest charges, balance transfers, cash advances, convenience check transactions, purchases of traveler’s checks, purchases or reloading of prepaid cards or purchases of other cash equivalents. Bonus points will be applied to your account within three billing cycles after your qualifying purchase. To be eligible for the bonus offer, the Card Account must be open and not in default as of the date the bonus points are applied. For complete details, ask an Arvest associate or go to arvest.cardmanager.com. Offer valid from March 20 through December 31, 2019.

* Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured  institution.

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